“I engaged Keller Williams’ Jerry and Annette Murphy’s team to sell my Fall River Village home in mid March of 2012 and from the initial listing with Melissa Geddes to closing day the agents and Office Manager were very well organized, thorough and professional. Once I was signed up with Melissa Brenda at the office initiated the electronic aspects and had the house available online quickly with photos, taken by a professional photographer, following within three days, the sign placed, etc. Amazingly, eleven days later an offer was received and after a couple counters the house sold three days later. Following routine inspections and minor repairs all approvals were received within about two weeks and the deal closed smoothly. Probably the most impressive aspect I noticed with this team was the professional and expeditious manner on all aspects of the listing and sale. Any minor concerns were quickly addressed; emails and phone calls were returned with speed and accuracy to detail. I was so comfortable with the team and my own lawyer and banker that I even left Fall River prior to the closing and it went off like clockwork. I would recommend this crew highly”.
Darrell May 2012
"Being new to Halifax and in the market for our first home produced both a lot of excitement, but also a lot of questions. Melissa, Jerry and Annette were there with us every step of the way - from exploring homes and neighbourhoods throughout the HRM, to walking us through the steps of home ownership, to weighing our options during that “crunch time”. We always felt like the answers to our questions came from a trustworthy, friendly and experienced source. When it came time to put in an offer, they negotiated effectively on our behalf. In the end, we found our home and couldn’t be happier with the service we were provided. To put it simply, Melissa, Jerry and Annette truly lived up to their slogan “Service: pure and simple”. "
Brian & Andrea
" Finding a real estate agent to trust with the largest purchase of your life can be apprehensive and it certainly was for my husband and me. Annette Murphy had been highly recommended by many of my husband's friends and workmates. When we were ready to purchase our home we decided to call Annette. Any apprehension we had was immediately gone once we spoke to Annette and we were soon to learn how merited each and every recommendation was.
From the moment we met, we were made to feel at ease by her warmth, friendliness and superior knowledge of the property market. We were so surprised that she not only remembered each of Ewan's friends we mentioned, but it was clear she kept in touch with them. She emanated goodness and trustworthiness and we left our initial meeting knowing we had made the right choice.
On every go- see it became evident how much thought Annette put into each one of our potential homes. She had taken the time to learn even the smallest detail of what we liked and disliked, and each house we visited was proof of how much she cared about our happiness, needs and dreams. We had so much fun house hunting with Annette, often bringing "extras" from Scotland and we were all made to feel like the most important people in the world.
The most memorable part of the experience was something that happened after leaving one house. I'm a diligent note-taker and Annette noticed I hadn't written as much as a word. With a smile, she mentioned this and I explained I didn't need to because that house was "THE HOUSE"; our dream home. I then realized by her smile that Annette had already known that was 'THE HOUSE" for my husband and me. She had handpicked that house knowing we would love it above all others.
I won't forget the feeling of finding my dream home and certainly won't forget Annette's attention to detail leading to finding that dream home.
Annette further helped us every step along the way, to ensure we had our dream house and we now live blissfully in that home. "The house Annette found".
I can't express enough what a great experience we had with Annette and the fondness we developed for her. She is who you should trust with your house buying/selling. She is truly benchmark in her industry and it is a privilege to have her to be your agent. Sincerely, Donica and Ewan McGougan, Shubenacadie
" It is extremely rare to find true professionals with real heart – we are lucky enough to have found exactly that in Annette and Jerry Murphy.
We emigrated from the UK in August 2008. From March 2007 to August 2008, my husband, Alan had only met them twice (at the Emigrate Fair in Sandown Park) and I had only met Jerry once, for an afternoon on a research trip in May 2007. All other contact was made via e-mail, from the UK.
With such little personal contact, you would expect to be treated as one of many clients. Not so. All of our concerns regarding property were answered in detail and illustrated unlimited knowledge of both the property market and the communities within the wide area they cover. Other e-mails that covered more personal concerns were answered with empathy and words of assurance and encouragement; always remembering our daughter’s needs too. We felt like the only ones getting their attention.
On our arrival in NS, Annette asked us for a list of things that we wanted from our home. She took it away with her one day and on the very next day she spent hours showing us properties that covered our requirements.
We finally decided to build our home. Jerry’s intuition took us to a plot that we loved so much; we didn’t need to look any further. Annette then continued to talk us through the dos and don’ts for the duration of the whole process. Never once did we feel like we were on our own.
In our case, both Annette and Jerry have been; realtors, counselors, champions and true friends.
On settling into our new community, we have found that our new friends have also been treated with the same care.
It has been said ‘never mix business with pleasure’, Annette and Jerry’s business truly gave us pleasure."
Alan, Sharon and Shannon Carragher 2009
To Whom It May Concern - July 2009
This letter is being written to report my total satisfaction with Jerry and Annette Murphy of Remax Realty as my real estate agents in the handling of the sale of my house in Fall River Village.
I was going to say that Jerry and Annette must have thoroughly read and understood the book on "How to Achieve Total Customer Satisfaction", but I reconsidered this, as I am convinced they must have written the book! Both Jerry and Annette (and their very efficient and helpful office staff) were considerate, responsive and thorough in the selling process. They listened to what I, the customer, wanted and they persisted through a difficult economic time to get my property sold at a good price.
The Murphys went "above and beyond" in several situations, from coming over on the coldest night of the year to let me into my own house when I had locked myself out, to arranging for cleaners to come in before the final closing. They maintained a professional and positive image at all times.
I have absolutely no hesitation in sayng that anyone, anywhere can put their complete faith and trust in Jerry and Annette for their real estate needs.
" Anyone one interested in having a great realtor should know:
Annette and Jerry brought our stress levels down and made us feel comfortable from the start with the process of selling our house by walking us through and keeping us informed every step of the way. Their level of experience and knowledge is what drew us to them initially but we were most impressed by their friendliness, availability and teamwork and of course professionalism! Did I mention our house was sold in a week!
Thank you Annette and Jerry for making a difficult transition a positive experience!"
Clair Robichaud and Alex Noel
" Dear prospective House Buyers,
After a very stressful year in the U.K, arranging visas, house sale and our final emmigration, after arriving in Nova Scotia and wading through more bureaucracy, house- hunting with two young children didn't seem a pleasant prospect.
Jerry and Annette Murphy removed the stress, making the process of house-hunting and purchasing as simple and straight forward as they can.
They very quickly understood our needs. Whether you are buying a trailer park home or a sprawling country estate, whether you choose a 'New build' or established housing, they will understand your needs.
Our experience with Jerry and Annette was so special that we count them
as our friends now. This is a very genuine recommendation and if you
need any more assurance that Jerry and Annette are the Realtors for you
- just ask for our phone number and we'd be happy to talk with you. My advice - if you want a house - choose any realtor - if you want a home, choose Jerry and Annette Murphy." - Regards, Tracey Blacknell
Dear Jerry and Annette,
John and I would like to thank you so very much for such a positive experience in the sale of our property." - Karen and John James
" I would like to say that the whole house hunting experience went as well as we could have expected. You never know what is going to be happening in the market when you need it the most. In spite of a shortage of properties to view, you did your best to educate us every step of the way, and provide every available option. Even though the final decision was not an easy one for us, you were ever considerate of our needs and wants. Now that we've been here a number of weeks, we feel as though we've never been anywhere else. We wouldn't want to live anywhere else. I would highly recommend you to anyone who is looking in the Halifax market, as I know that you had our best interests at heart from start to finish. I wish you the best of luck and continued success in the future." - Peter Rohe
" As first time home buyers, we didn't know a lot about selecting a real estate agent but through word-of-mouth, the Remax team of Jerry and Annette Murphy were highly recommended to us. After making a call to them, we never looked back. Only three weeks had passed, when they found us the home of our dreams. Now we are building our future thanks to their diligent efforts to find us not just a house but a "home". Since moving in, we are now the ones highly recommending Jerry and Annette to our friends and colleagues." - Robert Fox and Paula Sibley
" We highly recommend Jerry and Annette Murphy's Real Estate services. Their open, friendly and extremely professional approach to our house-buying process, enabled us to make informed decisions with ease. Jerry's calm and measured support gave us the opportunity to purchase our "dream house", while ensuring, at all times, that our decisions were clear and checked every step of the way." - Mike and Orla Wilson
" Thank you for your assistance in selling our house in Bedford and acquiring the one in Waverley. We have been enjoying our new home and look forward to the summer months on the lake. We appreciated your patience in the process and how you respected our outlook on this venture. We are pleased with the outcome and wanted to express our appreciation to you for your part in making this happen for our family. We also appreciated the lovely wreath and have found the perfect spot for it. It was a very nice gesture." - The Brown family
" We have been extremely satisfied with the services provided by the Murphy's. Jerry was very attentive and responsive to our needs and his calm, professional manner and easy good humour made this normally stress-filled process much more relaxed. All aspects of the purchase of our new home and the sale of our current home were handled quickly and efficiently in a very professional manner. We wouldn't hesitate to recommend the Murphys - it has been a pleasure to deal with them." - Barbara and Cyril B
" We would like to express our sincere thanks to you both for making the sale of our home in Fall River quick and painless. Our situation, although not unique, was perhaps more urgent than most with me and the children living in Fall River and my husband living in Calgary. Your attention and concern for our situation was greatly appreciated. We are all together again in our new home and our family will never forget your kindness." - Colleen, Richard, Kelsey and Ben